Frequently Asked Questions

SalonGhor is a platform that connects customers with salons, parlours, and barbershops across Bangladesh for appointment booking. It also helps salon owners discover and invite independent artists (stylists, makeup artists, beauticians) looking for opportunities.

Yes. We use Bangladesh's administrative structure (division, district, upazila, area) so you can search for salons and artists across the country.

You can browse and book without an account. For features like favourites and booking history, we store your profile locally in your browser. Independent artists and salon owners need an account to use their dashboards.

Go to the search page and select your division, district, upazila, or area. You can also filter by category (salon, parlour, barber). Results show salons in your chosen location.

Open a salon's page, select the services you want, choose a time, and enter your name and phone number. The salon will receive your booking and may confirm or contact you.

Contact the salon directly using the details on their page. Each salon manages their own cancellation and rescheduling policy.

Free = chair is available. Active = a customer is currently being served. Reserved = booked for an upcoming appointment. This helps you estimate wait time before visiting.

Yes. Click the heart icon on a salon page to add it to your favourites. Your list is stored locally on your device (up to 50 salons).

Open the salon page and scroll to the reviews section. You can submit one review per salon. Your review helps other customers choose.

If a salon displays a QR code, you can scan it to open their SalonGhor page directly — useful when you're at the salon or see their poster.

Click "Register Business" or "List your business" and fill in your business name, address, phone, email, and location (division, district, upazila, area). You'll receive login details to access your dashboard.

2nd grade is for smaller salons (up to 5 chairs, 5 staff, 30 services). 1st grade is for larger salons (up to 15 chairs, 20 staff, unlimited services) with priority listing. Both include a 10-day free trial.

Go to Find Artist from the homepage or Features page. Search by skills, experience, and location, then open artist profiles to review their portfolio and details before inviting them.

From an artist's public profile, send an invite. The artist can accept or decline from their dashboard. Contact details (such as phone or email) are shared with you only after the artist accepts.

Yes. You need an active salon account to send invites. If you are already logged in while browsing Find Artist, you can go straight to your dashboard from the header.

After logging in, go to Dashboard → Services. Add each service with name, duration (minutes), and price in BDT. You can organise services by category.

Go to Dashboard → Staff. Add team members with their name and role. Customers can see your team on your salon page.

Go to Dashboard → Settings. Set your opening and closing times for each day of the week. You can mark days as closed.

Use the dashboard to update each chair's status (free, active, disabled). Customers see free/active status in real time. You can assign staff to chairs, and set a disable reason and hours when a chair is temporarily unavailable.

From Dashboard → Chair Status, open Chair Activity History to see the last 7 days of chair changes: chair number, staff, action (including disable reason), and who made the change (owner or staff). Older entries are deleted automatically. The list is paginated (20 per page).

Go to Dashboard → Bookings. You can view incoming appointments and manage your schedule.

On the login page, click "Forgot password" and enter your email. We'll send you a link to reset your password.

Hair stylists, makeup artists, beauticians, and other beauty professionals looking for salon opportunities in Bangladesh can create a free artist profile on SalonGhor.

Go to Join as an Artist (or /staff/register) and sign in with Google. After Google Sign-In, complete your professional profile so salons can find you.

Google Sign-In lets you create and access your artist account securely without a separate password. We receive your name, email, and profile photo from Google only to authenticate your account.

Add your skills, experience, location, bio, contact details, and portfolio photos. A complete profile helps salons understand your style and invite the right match.

Make your profile visible in your artist dashboard. When visibility is on, your public profile can appear in salon searches. You can hide your profile anytime if you are not looking for opportunities.

Salons can send you invites from your public profile. You accept or decline in your dashboard under Invitations. Your phone or email is shared with that salon only after you accept.

Your dashboard shows how many times salons have viewed your public profile. This helps you see interest in your work; it does not show which salon viewed you.

No. SalonGhor connects you with salons, but any hiring, pay, or work terms are agreed directly between you and the salon. We are not an employer or employment agency.

Go to Dashboard → Bills → Bill Entry. Enter the service amount and SalonGhor calculates 15% VAT and the total automatically. Assign staff and customer details, then confirm to create the bill. You can void and re-issue a bill if you need to correct it.

Go to Dashboard → Expenses → Expense Entry. Choose an expense type (e.g. Rent, Electricity, Staff Salary), enter the amount and date, and save. Expenses appear in the Expenses History tab alongside your bills.

Open Dashboard → VAT & Income. Select a year to view monthly subtotal income, VAT collected, total expenses, and net income. Totals update when you create or void bills and expenses.

In Dashboard → Bills or Expenses, open the History tab. Use quick filters — Today, Yesterday, Last 7 days, or Last 30 days — to browse live records. On Expenses History you can also filter by expense type.

In Bills History or Expenses History, select Custom Range, choose a year (last 5 years), and you will see archived months with a Download CSV button. Each file contains that month's records exported for your accounting or tax needs.

SalonGhor automatically archives completed months: bills and expenses are exported to secure CSV files and removed from the live database so your dashboard stays fast. Summaries on VAT & Income are kept, and you can always download the archived CSV from History → Custom Range.

No. Void bills and void expenses are excluded from VAT & Income totals and from monthly CSV archives. They remain in the database only while that month is still active (not yet archived).

We use industry-standard security measures to protect your data. See our Privacy Policy for details on how we collect, use, and protect your information — including Google Sign-In for artists and invite-related contact sharing.

We store favourites and reviewed salons in your browser's local storage for convenience. Artist and salon sessions may also keep authentication tokens on your device so you stay signed in. See our Cookie Policy for more.

Check your internet connection and try refreshing. If the issue continues, contact us at salonghorbd@gmail.com or +880 1882 515174.